Duplicate system emails?

đź’¬ General Discussion
25

@creativologist

:jigsaw: Background (8.x Architecture)

In SuiteCRM 8+, outbound email accounts are managed through the service layer, mainly in:

core/backend/OutboundEmail/Service/OutboundEmailConfigurationService.php

The dropdown of “From” addresses in the email composer is built using the method:

OutboundEmailConfigurationService::getUserConfigurations()

That method aggregates:

  • User accounts
  • Group accounts
  • System account(s)

…but does not always check $currentUser->is_admin.

:brain: Strategy

We’ll create a custom extension to override or decorate the OutboundEmailConfigurationService so that:

  • If the user is not admin, we remove any configuration whose type is system.

:file_folder: File Structure

Create this file in your instance:

extensions/custom/OutboundEmail/Service/CustomOutboundEmailConfigurationService.php
`

(If /extensions/custom/OutboundEmail/Service/ doesn’t exist, create the directories.)

Patch Code

Step 1

<?php

namespace App\Extensions\Custom\OutboundEmail\Service;

use SuiteCRM\Core\OutboundEmail\Service\OutboundEmailConfigurationService;
use SuiteCRM\Core\OutboundEmail\Entity\OutboundEmailConfiguration;
use SuiteCRM\Core\User\User;

/**
 * Custom service to filter system outbound accounts for non-admin users
 */
class CustomOutboundEmailConfigurationService extends OutboundEmailConfigurationService
{
    /**
     * Override to remove system outbound accounts for non-admin users
     */
    public function getUserConfigurations(User $currentUser): array
    {
        $configs = parent::getUserConfigurations($currentUser);

        if (!$currentUser->isAdmin()) {
            $configs = array_filter($configs, function (OutboundEmailConfiguration $config) {
                $type = $config->getType(); // usually: 'system', 'group', or 'user'
                return $type !== 'system';
            });
        }

        return array_values($configs); // reindex array
    }
}

:jigsaw: Step 2 — Register the Override

In SuiteCRM 8, custom service overrides must be registered via a Service Provider.

Create the file:

extensions/custom/OutboundEmail/Service/CustomOutboundEmailServiceProvider.php

and add:

<?php
namespace App\Extensions\Custom\OutboundEmail\Service;

use Illuminate\Support\ServiceProvider;
use SuiteCRM\Core\OutboundEmail\Service\OutboundEmailConfigurationService;

class CustomOutboundEmailServiceProvider extends ServiceProvider
{
    public function register(): void
    {
        $this->app->extend(OutboundEmailConfigurationService::class, function ($service, $app) {
            return new CustomOutboundEmailConfigurationService(
                $app['SuiteCRM\Core\OutboundEmail\Repository\OutboundEmailConfigurationRepository'],
                $app['SuiteCRM\Core\User\UserService'],
                $app['SuiteCRM\Core\Service\ConfigurationService']
            );
        });
    }
}

:gear: Step 3 — Rebuild Cache

Run (from your SuiteCRM 8 root):
php bin/console cache:clear php bin/console cache:warmup
or through Admin → Repair → Rebuild Backend Cache

HTH