Download Import File Template MISSING

Version 7.7.8
Sugar Version 6.5.24 (Build 509)

Have a production server that works properly. (Import Contacts shows Import File Template correctly)
Created a shadow server, copied html and restored the same mysqldump.

Everything seems identical except the import.

I have a large CSV to import, but need the template to map to. The shadow server does not show a Download Import file link.

Is it htaccess or php.ini?

I do not know what needs to change. Someone else set up the Production Server.