Don't want users to have ability to create new contacts when coverting

đź’¬ General Discussion
1

Hi,

New user here. Trying to get used to Suite as most of my CRM experience is with Base.

I don’t want users to be able have the option to create a new contact (or use an existing contact) when converting a lead to contact. Please see linked image (attachments aren’t working for me), I don’t want the highlighted area to show up. Is this possible?

https://www.dropbox.com/s/22f32rttxqc5x9g/Screen%20Shot%202017-07-10%20at%207.26.56%20PM.png?dl=0

Thank you

2

I’m sorry, but I don’t understand. “Converting a lead” is always “converting a lead into a contact”, and if it is going to become a contact, there are only two possibilities: either it’s a new contact, or an update to an existing contact.

So if you don’t want any of those, what do you want exactly? What are you trying to convert the Lead into?