Did iCal sync break again with 7.8.7 LTS?


iCal sync reverted to asking for username and password again in 7.8.7 for us. Is this a local problem, or has anyone else noticed the same thing?

This would be a pity, as it took such a long time to get this bug fixed last time.


We are also having the same problems with the ical since we updated to version 7.8.7 LTS.

An issue has already been opened in github: https://github.com/salesagility/SuiteCRM/issues/4399

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Seems changing used characterset is not working with this new patch. The model below does not work.


I am a bit insecure about this bug as the iCal was broken exactly when we made a server environment upgrade.


Hi Timo12357,

This should be fixed in the latest release 7.9.7, 7.8.8. I’m a bit curious as to why you have “encoding=iso-8859-1” at the end of your URL. Have you tried removing it? we can’t seem to replicate the issue you are having.

Hi Dillon-Brown, and thanks for the heads up

I am using the &encoding=iso-8859-1 as per instructions on https://developer.sugarcrm.com/2012/05/29/new-in-sugar-6-5-ical-support-for-calendar/
This way I have been able to get the scandinavian letters working in the synced calendar earlier with SuiteCRM.

I will test 7.8.8 as soon as it gets out.

Installed 7.8.8 and unfortunately Scandinavian letters ÅåÄäÖö in iso-8859-15 are still shown as ??? in both iPhone and Thunderbird synced calendars. Other letters sync ok.

I have set all character sets to iso-8859-15 in config.php. Anyplace else I should see?

My Mysql database is utf4mb8, my collation is utf8mb4_unicode_ci and I have also tried to sync without the &encoding=iso-8859-15.
Checked both apache2.conf and php.ini and the default charset in both is set to utf8.

Any ideas?

Issue raised: https://github.com/salesagility/SuiteCRM/issues/4438