Creating Inbound New Group Email Account

TaufiqueAhmed · 19 November 2014 11:08

Hi Guys

A client of mine is having issues with their inbound emails on the system

Any suggestions?

If more information is required please ask

Thanks again

Here is the problem.

When using the default mail address and settings for the domain a connection can be made.

When trying to connect to additional email accounts created on the domain, Test Settings says login or password is wrong.

Account and mail settings are correct as I can connect to webmail for these accounts, and also to the default mail account through sugar.

Logs just give invalid email address error but do not say which address.

Will · 19 November 2014 11:25

Hi Taufique,

Who is the email provider?

Have you tested in SugarCRM?

Would be worth it to check if it can be isolated to SuiteCRM, or if it is a historic issue.

If you can link/detail all errors/additional information that would be great.

Thanks,

Will.

TaufiqueAhmed · 19 November 2014 15:43

Hi will

There isn’t an email provider. It using the new domains email.

Logs are:

Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT ea.email_address, ea.email_address_caps, ea.invalid_email, ea.opt_out, ea.date_created, ea.date_modified,
ear.id, ear.email_address_id, ear.bean_id, ear.bean_module, ear.primary_address, ear.reply_to_address, ear.deleted
FROM email_addresses ea LEFT JOIN email_addr_bean_rel ear ON ea.id = ear.email_address_id
WHERE ear.bean_module = ‘Users’
AND ear.bean_id = ‘1d85ab86-8cda-80b1-775b-52e91c6109d9’
AND ear.deleted = 0
ORDER BY ear.reply_to_address, ear.primary_address DESC
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.00026798248291
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Hook called: Users::after_retrieve
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Current user is: david.obrien
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Current user is: david.obrien
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] setting cookie ck_login_id_20 to 1d85ab86-8cda-80b1-775b-52e91c6109d9
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] setting cookie ck_login_language_20 to en_us
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] current_language is: en_us
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Found language file: en_us.lang.php
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][WARN] **********[ASOL][WFM][308c9b71cfbaad25799facfea62629ed]: wfm_reports_utils.php[1006]->wfm_reports_utils::managePremiumFeature: Cannot get addAppListStrings_loginAudit Premium Feature. addAppListStrings_loginAudit() Function Called.
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][WARN] *********[ASOL][WFM][308c9b71cfbaad25799facfea62629ed]: wfm_reports_utils.php[1006]->wfm_reports_utils::managePremiumFeature: Cannot get addAppListStrings_loginAuditEvents Premium Feature. addAppListStrings_loginAuditEvents() Function Called.
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Found extended language file: en_us.lang.ext.php
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Found custom language file: en_us.lang.php
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT count() as the_count FROM config WHERE category=‘info’ AND name=‘sugar_version’ AND value = ‘6.5.16’
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.0001220703125
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT category, name, value FROM config WHERE category = ‘license’
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.000108957290649
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT id FROM outbound_email WHERE type = ‘system’
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:8.70227813721E-5
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT * FROM outbound_email WHERE id = ‘281fcdca-3bfd-885a-7bdb-5211fbd4c653’
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:9.51290130615E-5
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Module:Configurator using file: LogView
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT category, name, value FROM config WHERE category = ‘tracker’
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.000102996826172
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT id FROM outbound_email WHERE type = ‘system’
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:8.20159912109E-5
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT * FROM outbound_email WHERE id = ‘281fcdca-3bfd-885a-7bdb-5211fbd4c653’
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:9.01222229004E-5
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][WARN] Image icon_Configurator_32.png not found
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][WARN] Image icon_Configurator_32.png not found
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][WARN] Image Configurator.gif not found
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Limit Query:SELECT item_id, item_summary, module_name, id FROM tracker WHERE id = (SELECT MAX(id) as id FROM tracker WHERE user_id = ‘1d85ab86-8cda-80b1-775b-52e91c6109d9’ AND deleted = 0 AND visible = 1) Start: 0 count: 50
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT item_id, item_summary, module_name, id FROM tracker WHERE id = (SELECT MAX(id) as id FROM tracker WHERE user_id = ‘1d85ab86-8cda-80b1-775b-52e91c6109d9’ AND deleted = 0 AND visible = 1) LIMIT 0,50
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.000440120697021
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Tracker: retrieving 10 items
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT category, name, value FROM config WHERE category = ‘MySettings’
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.000107049942017
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT id FROM outbound_email WHERE type = ‘system’
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:8.39233398438E-5
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT * FROM outbound_email WHERE id = ‘281fcdca-3bfd-885a-7bdb-5211fbd4c653’
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:9.41753387451E-5
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][WARN] Image dashboard.png not found
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Hook called: Configurator::after_ui_frame
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Creating new instance of hook class AssignGroups without parameters
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Creating new instance of hook class VersionCheck without parameters
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Hook called: ::after_ui_footer
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Creating new instance of hook class AssignGroups without parameters
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Hook called: ::server_round_trip
Wed Nov 19 15:31:03 2014 [12499][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Calling MySQLi::disconnect()
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] current_language is: en_us
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Found cache backend SugarCacheRedis
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Found cache backend SugarCacheZend
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Found cache backend SugarCachesMash
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Found cache backend SugarCacheMemcached
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Found cache backend SugarCacheFile
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Found cache backend SugarCacheMemcache
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Found cache backend SugarCacheAPC
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Found cache backend SugarCacheWincache
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Found cache backend SugarCacheMemory
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Using cache backend SugarCacheMemory, since 999 is less than 1000
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Found language file: en_us.lang.php
Wed Nov 19 15:31:09 2014 [12505][-none-][WARN] **********[ASOL][WFM][]: wfm_reports_utils.php[1006]->wfm_reports_utils::managePremiumFeature: Cannot get addAppListStrings_loginAudit Premium Feature. addAppListStrings_loginAudit() Function Called.
Wed Nov 19 15:31:09 2014 [12505][-none-][WARN] *******[ASOL][WFM][]: wfm_reports_utils.php[1006]->wfm_reports_utils::managePremiumFeature: Cannot get addAppListStrings_loginAuditEvents Premium Feature. addAppListStrings_loginAuditEvents() Function Called.
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Found extended language file: en_us.lang.ext.php
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Found custom language file: en_us.lang.php
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Query:SELECT id, name, symbol, conversion_rate FROM currencies WHERE status = ‘Active’ and deleted = 0
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Query Execution Time:0.000120162963867
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Query:SELECT category, name, value FROM config
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Query Execution Time:0.00013279914856
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Query:SELECT id FROM outbound_email WHERE type = ‘system’
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Query Execution Time:9.10758972168E-5
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Query:SELECT * FROM outbound_email WHERE id = ‘281fcdca-3bfd-885a-7bdb-5211fbd4c653’
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Query Execution Time:9.70363616943E-5
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Hook called: ::after_entry_point
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Including module specific hook file for custom/modules
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Including Ext hook file for custom/application
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Hook called: ::after_session_start
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] We have an authenticated user id: 1d85ab86-8cda-80b1-775b-52e91c6109d9
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Hook called: Users::before_retrieve
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Including module specific hook file for custom/modules/Users
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Retrieve User : SELECT users. FROM users WHERE users.id = ‘1d85ab86-8cda-80b1-775b-52e91c6109d9’ AND users.deleted=0
Wed Nov 19 15:31:09 2014 [12505][-none-][DEBUG] Limit Query:SELECT users. FROM users WHERE users.id = ‘1d85ab86-8cda-80b1-775b-52e91c6109d9’ AND users.deleted=0 Start: 0 count: 1
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Query:SELECT users. FROM users WHERE users.id = ‘1d85ab86-8cda-80b1-775b-52e91c6109d9’ AND users.deleted=0 LIMIT 0,1
Wed Nov 19 15:31:09 2014 [12505][-none-][INFO] Query Execution Time:0.000141859054565
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] get_user_array query: SELECT id, first_name, last_name, user_name from users WHERE 1=1 ORDER BY first_name, last_name ASC
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT id, first_name, last_name, user_name from users WHERE 1=1 ORDER BY first_name, last_name ASC
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.0001380443573
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT u1.first_name, u1.last_name from users u1, users u2 where u1.id = u2.reports_to_id AND u2.id = ‘1d85ab86-8cda-80b1-775b-52e91c6109d9’ and u1.deleted=0
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.000106811523438
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] SugarBean[User].load_relationships, Loading relationship (reports_to_link).
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT ea.email_address, ea.email_address_caps, ea.invalid_email, ea.opt_out, ea.date_created, ea.date_modified,
ear.id, ear.email_address_id, ear.bean_id, ear.bean_module, ear.primary_address, ear.reply_to_address, ear.deleted
FROM email_addresses ea LEFT JOIN email_addr_bean_rel ear ON ea.id = ear.email_address_id
WHERE ear.bean_module = ‘Users’
AND ear.bean_id = ‘1d85ab86-8cda-80b1-775b-52e91c6109d9’
AND ear.deleted = 0
ORDER BY ear.reply_to_address, ear.primary_address DESC
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.000216007232666
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Hook called: Users::after_retrieve
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Current user is: david.obrien
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Current user is: david.obrien
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] setting cookie ck_login_id_20 to 1d85ab86-8cda-80b1-775b-52e91c6109d9
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] setting cookie ck_login_language_20 to en_us
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] current_language is: en_us
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Found language file: en_us.lang.php
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][WARN] **********[ASOL][WFM][308c9b71cfbaad25799facfea62629ed]: wfm_reports_utils.php[1006]->wfm_reports_utils::managePremiumFeature: Cannot get addAppListStrings_loginAudit Premium Feature. addAppListStrings_loginAudit() Function Called.
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][WARN] *********[ASOL][WFM][308c9b71cfbaad25799facfea62629ed]: wfm_reports_utils.php[1006]->wfm_reports_utils::managePremiumFeature: Cannot get addAppListStrings_loginAuditEvents Premium Feature. addAppListStrings_loginAuditEvents() Function Called.
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Found extended language file: en_us.lang.ext.php
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Found custom language file: en_us.lang.php
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT count() as the_count FROM config WHERE category=‘info’ AND name=‘sugar_version’ AND value = ‘6.5.16’
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.000127077102661
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT category, name, value FROM config WHERE category = ‘license’
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.000108003616333
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT id FROM outbound_email WHERE type = ‘system’
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:9.3936920166E-5
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT * FROM outbound_email WHERE id = ‘281fcdca-3bfd-885a-7bdb-5211fbd4c653’
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:9.48905944824E-5
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Module:Configurator using file: LogView
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT category, name, value FROM config WHERE category = ‘tracker’
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.000108957290649
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT id FROM outbound_email WHERE type = ‘system’
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:8.10623168945E-5
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT * FROM outbound_email WHERE id = ‘281fcdca-3bfd-885a-7bdb-5211fbd4c653’
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:9.10758972168E-5
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][WARN] Image icon_Configurator_32.png not found
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][WARN] Image icon_Configurator_32.png not found
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][WARN] Image Configurator.gif not found
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][DEBUG] Limit Query:SELECT item_id, item_summary, module_name, id FROM tracker WHERE id = (SELECT MAX(id) as id FROM tracker WHERE user_id = ‘1d85ab86-8cda-80b1-775b-52e91c6109d9’ AND deleted = 0 AND visible = 1) Start: 0 count: 50
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT item_id, item_summary, module_name, id FROM tracker WHERE id = (SELECT MAX(id) as id FROM tracker WHERE user_id = ‘1d85ab86-8cda-80b1-775b-52e91c6109d9’ AND deleted = 0 AND visible = 1) LIMIT 0,50
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.000446081161499
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Tracker: retrieving 10 items
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT category, name, value FROM config WHERE category = ‘MySettings’
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:0.000107049942017
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT id FROM outbound_email WHERE type = ‘system’
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:8.70227813721E-5
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query:SELECT * FROM outbound_email WHERE id = ‘281fcdca-3bfd-885a-7bdb-5211fbd4c653’
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][INFO] Query Execution Time:9.32216644287E-5
Wed Nov 19 15:31:09 2014 [12505][1d85ab86-8cda-80b1-775b-52e91c6109d9][WARN] Image dashboard.png not found