Create a ticket by using the external form


Is it possible, to create ticket by an external form?
Basically what I’m asking, can I give my customers the possibility to create their own tickets?

Thank you.

Hi Alex,

This can be done by utilising the AOP module for Joomla which allows full integration between SuiteCRM and Joomla with the ability to create/view/update cases.

See the downloads page to download the portal component for Joomla and the documentation on how to configure.



1 Like

i keep getting this error on my joomla

    This account does not have portal access

can some one help me plz ?

Can you anybody help me. How to generate tickets when I receive a lead from Emails.
Please reply asap.