Could not find custom/install/install_hooks.php

I’ve just tried intallling version 7.7.1 and after getting to step two, it just “hangs”.

I checked the log and it fails/hangs at:

Could not find custom/install/install_hooks.php

This is proving to be an unsurmountable STOP to the installation.

I even re-downloaded the install and confirm - there IS no install_hooks.php file anywhere, and no “install” folder in the “custom” folder.

This is serious, and I hope that someone can help.

thanks

did you follow this guide? https://suitecrm.com/wiki/index.php/Installation

that usually means bad folder/file permission/ownership, in other word, the installer can’t create folder/files that’s why is telling you that those files/folders are missing

best regards