Contact Not Creating

đź’¬ General Discussion
1

Sometimes, when we create a contact, we get an error. “Error retrieving record.”

What we have to do to get around this, is to create a Lead, then Convert the Lead to a Contact. Then Edit the Contact.

I have not been able to isolate or ascertain a pattern.

I should add, that I have noticed this error with all sorts of various users and user permissions.

2

FYI: This is fixed for me. Not sure if its the 7.2.2 update that did it or I cleaned out some config options that I had in place for speed. Either way, this error is gone.