"Column Chooser" not working when user assigned to role

SuiteCRM Forum - English Language SuiteCRM General Discussion
#1

I’m finding that the “Column Chooser” won’t work for users who are assigned to a role.

The menu comes up for them, but they cannot press the “Save Changes” button. This is despite the role being set to “All” accross the board for that module.

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Am I doing something wrong, or is this a bug?

Thanks!

#2

It is always a good idea to let others know your version of SuiteCRM and PHP

#3

Hi Broz, thanks for the reply.

Version 7.11.18
Sugar Version 6.5.25 (Build 344)
php 7.4

I realised this is not associated with the roles, but in fact is because I switched on Advanced Filters / legacy search
(https://docs.suitecrm.com/admin/advanced-configuration-options/)

So, switching this off means the column chooser works again.

Thanks, Mike

#4

PHP 7.4 is not supported, it causes bugs. You should downgrade to 7.3.

#5

Hmm, my CRM doesn’t seem to load when I set it to 7.3, :cry:

I’ll investigate.

#6

You’re probably just missing some modules. I normally install using this:

apt install zip unzip php-mbstring php7.3-mbstring php-gettext php7.3-xml php7.3-zip php7.3-imap php7.3-gd php7.3-curl php7.3-intl php7.3-mysql php-gd phpmyadmin

#7

Awesome - thanks for the tips, switched on the modules that you mention in my php selector in cPanel, thank you.

(it hasn’t fixed the original issue).

#8

For the original issue, maybe you need to dig deeper and look for errors in the logs, and in the browser’s developer console.

That legacy option that you turn off to get it working - if you can compare logs both with and without that turned on, you can probably spot the issue.

#9

For now I will just live without it! :slight_smile: