Changing VAT values results in -NaN,NaN values in invoice

SuiteCRM Forum - English Language Installation & Upgrade Help
#1

I added a key in the VAT list (Hoog, 21%)

When selecting this VAT value in an invoice, the VAT field says -NaN,NaN

It seems that the value is incorrect or somthing. Don’t know what to change else

SuiteCRM Versie 7.10.6
Vanilla install with NL language pack

#2

Have you done a Quick Repair and Rebuild? And perhaps some other Admin / Repairs.

Also try it with simple English, no language pack, just to see if it makes a difference.

#3

Yes tried a repair en rebuild and tried english. same result

#4

Can you try this in the live demo, to see if the problem is just for your system?

Use this one that allows admin access:

https://www.softaculous.com/demos/SuiteCRM

#5

Tried to access admin on the softaculous link

Database failure. Please refer to suitecrm.log for details

#6

Same in the demo

#7

I hand to change this file by hand:

custom/include/language/nl_NL.lang.php

Before:

<?php

$GLOBALS['app_list_strings']['vat_list'] = array(
  '0.0' => '0%',
  'Hoog' => '21%',
);

After:

<?php

$GLOBALS['app_list_strings']['vat_list'] = array(
  '0.0' => '0%',
  '21.0' => '21%',
);

This must be a bug, because when you edit it in the interface you have to choose an alphanumeric value for the key, but the invoice program does not like that and wants a numeric value

#8

Ok, can you please check Github to see if the issue already exists, and if not, open one? You have all the info for a nice bug report: steps to reproduce, possible fix…

https://github.com/salesagility/SuiteCRM/issues