Cases Num

[color=#008888]Help me to solve the problem, please.
The “Cases” module contains “case_number”, which each time increases the value by 2 instead of 1.
Version 7.7.4
Has anyone encountered such a problem?
Is there any solution?

Thanks in advance[/color]

Do you have any logic hook or any 3rd party add-on, that might create two records and may delete any one of them?
Do check in your table cases in the database. You may get the better idea behind the reason.

thank you for reply. we’ll check it…[/color]

we have no logic hooks and 3rd pary add-ons… We also checked table cases data and did not find errors…

Thank you and have nice day[/color]