Cases Imported do not reflect in Contacts


I managed to import all the cases, and they look great. In the Cases list view, I can see they have been imported correctly with the contact names beside them. Clicking on the contact name, takes you to the contact details of that particular person. But I don’t see them updated on the contact itself. Any idea what am I missing.

I am uploading a couple of images for your reference.

Here you see how the cases have been imported.

Screenshot 2020-04-21 at 3.51.53 PM

But clicking on one of the contacts, this is how you see.



Can you please also share the process by which you did the Cases Import??
Have you create “Contact Name” relate field into Cases module. Please note this sub-panel is appearing due to “Many to Many” relationship between Cases and Contacts and this thing should be handled by a different way.



I think I found what the problem is. It’s as you described I had not created the One to Many relationship between the modules.

Thank you so much :slight_smile:

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