Case 'Modified By' Email Template Variable

💬 General Discussion
1

Running Suite CRM 7.13. Email Templates. What is the variable ($ placeholder) for Modified User Name? Like a case can be assigned to ‘User A’ but ‘User B’ modifies it. Currently the $acase_date_modified only prints the Date/Time it does not print like ‘User A’ made the change or ‘User B’. Thanks.

2

SuiteCRM doesn’t (by default) record the user that modifies a record.

You might be able to get that from the tracker table if you set some fields to be tracked.

3

Hey
The CRM does store the modified by user
to use them in a template use

$acase_modified_by_name

I am a bit surprised that the dropdowns for insert variable don’t show the modified and created by use (I could have sworn they show it but I was wrong)
Here are the vardefs for them

'modified_user_id' => 
    array (
      'name' => 'modified_user_id',
      'rname' => 'user_name',
      'id_name' => 'modified_user_id',
      'vname' => 'LBL_MODIFIED',
      'type' => 'assigned_user_name',
      'table' => 'users',
      'isnull' => 'false',
      'group' => 'modified_by_name',
      'dbType' => 'id',
      'reportable' => true,
      'comment' => 'User who last modified record',
      'massupdate' => false,
      'inline_edit' => false,
    ),
    'modified_by_name' => 
    array (
      'name' => 'modified_by_name',
      'vname' => 'LBL_MODIFIED_NAME',
      'type' => 'relate',
      'reportable' => false,
      'source' => 'non-db',
      'rname' => 'user_name',
      'table' => 'users',
      'id_name' => 'modified_user_id',
      'module' => 'Users',
      'link' => 'modified_user_link',
      'duplicate_merge' => 'disabled',
      'massupdate' => false,
      'inline_edit' => false,
    ),
    'created_by' => 
    array (
      'name' => 'created_by',
      'rname' => 'user_name',
      'id_name' => 'modified_user_id',
      'vname' => 'LBL_CREATED',
      'type' => 'assigned_user_name',
      'table' => 'users',
      'isnull' => 'false',
      'dbType' => 'id',
      'group' => 'created_by_name',
      'comment' => 'User who created record',
      'massupdate' => false,
      'inline_edit' => false,
    ),
    'created_by_name' => 
    array (
      'name' => 'created_by_name',
      'vname' => 'LBL_CREATED',
      'type' => 'relate',
      'reportable' => false,
      'link' => 'created_by_link',
      'rname' => 'user_name',
      'source' => 'non-db',
      'table' => 'users',
      'id_name' => 'created_by',
      'module' => 'Users',
      'duplicate_merge' => 'disabled',
      'importable' => 'false',
      'massupdate' => false,
      'inline_edit' => false,
    ),
4

That worked! Thanks.