Hi,
When trying to reset user’s password from admin interface (User management -> select user -> Actions -> Reset password) a message appears “Cannot send password, Provide both a User Name and an Email Address.”. User definitely has both, initial credentials were sent to provided email successfully. What can be the cause of this and where is the code responsible for sending a new password?
P.S. “Forgot password” from login page is working just fine.
The code seems to be around these labels:
LBL_PROVIDE_USERNAME_AND_EMAIL
https://github.com/salesagility/SuiteCRM/search?utf8=âś“&q=LBL_PROVIDE_USERNAME_AND_EMAIL&type=
and
LBL_CANNOT_SEND_PASSWORD
https://github.com/salesagility/SuiteCRM/search?utf8=âś“&q=LBL_CANNOT_SEND_PASSWORD&type=
But it might not be so easy to understand why it’s not picking up those values as it should.
If you can reproduce this bug in the online demo you should start a GitHub issue…