Cant rename panel in Edit View v. 7.11.9

I am using version 7.11.9, sugar version 6.5.25 build 344

I am trying to rename the panel under edit view in studio and when I click save or save and deploy it reverts back.

Any ideas?

Thank you in advance.

Otherwise, I love suitecrm. Such an amazing product.

Hello,
Make sure you are using Save and Deploy button. Do you have any error in your browser console?
It could be an issue of file permission in custom directory. Verify your apache error log.
More information about file permission https://docs.suitecrm.com/admin/installation-guide/downloading-installing/

Thanks & Regards,
Team Urdhva Tech

Hi @mak2323,

Think @urdhvatech is right with this one. Another cause however could be some issue with the vardefs. As such, I would suggest running a “Quick repair and rebuild” from the administration menu just to be sure.

Hello ,
I am using save and deploy. No errors. It just reverts and go back to what it was before. This is also happening in my dashlets, when I try and move items to items from hidden to available or default. I put in save and deploy and it reverts back. It also reverts back when I put in column width for dashlet list view. Any other suggestions are greatly appreciated.

Hello ,
I am using save and deploy. No errors. It just reverts and go back to what it was before. This is also happening in my dashlets, when I try and move items to items from hidden to available or default. I put in save and deploy and it reverts back. It also reverts back when I put in column width for dashlet list view. Any other suggestions are greatly appreciated. I did a quick repair and rebuild as wlel

Again i insist you to check the file permission. Most of the cases that could be an issue.
apache error log will help you on this.

I am the admin but I am not an IT person. I am learning on the job here. I have my hosting company assisting me.

This issue seems to be entirely development related, but please provide me with exact step-by-step instructions as to how I can recreate it and I shall certainly investigate it further but again it is very likely that you will have to review that issue as well with the developer of the application.

If this is something that you can provide guidance with, it is greatly appreciated.

And on a different note, are you familiar with the issue of duplicating emails for contacts, html and non html beside it. I found this solution in a forum to fix it.

in custom/modules/Accounts/metadata/listviewdefs.php
from
‘customCode’ => ‘{$EMAIL1_LINK}{$EMAIL1}’,
to
‘customCode’ => ‘{$EMAIL1_LINK}’,

custom/modules/Accounts/metadata/listviewdefs.php - how would I find this file so I can share with my hosting company for suitecrm

thank you for your kind replies. greatly appreciated.

Hello,

No problem, I can understand it. You may ask your hosting company to set a correct user group and permission for your CRM. You can share this link with them, Downloading & Installing :: SuiteCRM Documentation

This is the file path,

custom/modules/Accounts/metadata/listviewdefs.php

You can find it at the root of your suitecrm installation. If file does not exist.
You can copy

modules/Accounts/metadata/listviewdefs.php

to the directory

custom/modules/Accounts/metadata/listviewdefs.php

and do quick repair & rebuild from admin, will take effects of the changes.

Thanks & Regards,
Team Urdhva Tech