Can't add email to customer after upgrade from 7.5.1 to 7.8.8

💬 General Discussion
1

Hi there,
Sorry not 100% if this is a worthy bug, or is something related to my set-up, so posting it here.

We upgraded our SuiteCRM instance from 7.5.1 to 7.8.8, and that worked well - however we are unable to now add email addresses to accounts.

Please see screenshot () - there are no errors in my developer console, is it just me? not sure where to go from here. Appreciate the help!

We are running PHP 5.4.16, on Centos 7.

Cheers,
Aaron

2

Your new SuiteCRM version requires PHP 5.5 at a minimum.

https://suitecrm.com/wiki/index.php/Compatibility_Matrix

If you’re going to upgrade PHP, you might as well go directly to 7.0 or 7.1, it’s much faster and more secure.

1 Like
3

Thanks pgr for the information. I know it’s best to upgrade, and I’ll see if I can get this through.

But because there are no errors (it seems) do you think think upgrading will fix this issue I am experiencing?

4

I have tried the SuiteP theme on PHP 5.4.16 with the same instance as above.

Could be a front-end related thing??

5

My experience is that the PHP minimum versions MUST really be respected. They are not just an optional advice. The application breaks randomly with inadequate PHP version.

So that would be the first thing to solve, before any other diagnostic attempt.