Cannot upload image to replace Logo

SuiteCRM Forum - English Language SuiteCRM General Discussion
#1

Hi

I am using SuiteCRM 7.7 installed via my hosting portal.

When I try and select an image on my PC to upload in order to change the SuiteCRM logo I get an error message that says I must upload either a JPG or PNG image.
I have tried uploading various images in both formats however am being rejected every time.

Does anybody have any solutions or ideas that might help me?

#2

I would love to know, too. Having the same problem.

#3

Hi Rose,

Have you double checked file permissions? I believe this is the most common issue when failing to upload a Logo. You can find the correct permissions in the install guide here.

Thanks.