Can not open/see contact visible in search

💬 General Discussion
1

I noticed interesting behaviour (version 8.8, runing on php 8.3.20, debian).

If I list my contacts (even when I filter them) and click on the name, it will open my contact detailed view and suitecrm works correctly/as expected.

But, if I am searching for the same contact through global search and I click on the contact I found in search responses, it will open to a blank page (I will see suitecrm header but detailed view is not visible).

Now, here is interesting part, if I do same thing in Microsoft Edge (instead of Firefox where above is happening), it will work ok.

If I analyze link provided in my search results (in both FF and Edge) they are identical.

Any ideas on where to look why is this happening (deleting cache, repairing suitecrm, browsing through private window didn’t work).

p.s. I am inclined to belive that this is some kind of bug, likely related to symfony?

2

Hello,

I can’t replicate this behaviour on multiple instances.
Works just fine in Firefox and Chroms - the detail view will show up.

Do you have any plugins and/or code customizations?
I assume, you’ve already tried with an incognito FF?

1 Like
3

There are no plugins, code itself was not touched except for expanding scope of global search (there is a number of customizations in additional fields and such).

I tried with private browsing but it did not help (also clearing cache, cookies, rebooting both client and server).

4

Very odd - can you try the demo and see whether it works there?

Just to know, where to start looking for issues.