Campaigns giving error

💬 General Discussion
1

Hi,

PFA screenshot, while scheduling campaigns, get date field blank after pressing next button …

https://www.bankcircle.in/img/screen.png

Error log doent show anything.

I’m using Version 7.9

Php 7.0.18
MySQL version: 10.1.22-MariaDB
on Centos 7

Pls guide for possible error …

2

Hi

that screenshot isn’t accessible, maybe you can try uploading it to Pasteboard or a similar service.

Then check your other log, there must be something there… :slight_smile:

3

hi, PFA link for screenshot www.bankcircle.in/img/screen.png

phperror log

[07-Jun-2016 05:20:01 CST6CDT] PHP Warning:  Unterminated comment starting line 383 in /home/bankcir5/bankcircle.in/crm/config.php on line 383

suitecrm log

Wed Jun  7 10:25:07 2017 [3053][1][FATAL] Failed to load relationship emails_email_templates while saving Emails

There are no logs related to this … even I used to get this error in previous versions also.

4

The relationship message is a bug in 7.9, it’s being fixed.

The other one is a problem with your config.php, can you check it?

5

hi, thnx but the error with cmpaigns is something else , pls have a look at the screenshot via this link www.bankcircle.in/img/screen.png

It is not accepting the date field what ever you enter manually or via calender help.

Seems some Ajax error, unable to find n proceed … can u pls help.

6

I’ve seen that bug myself, and I think it’s easy to bypass simply by filling the filed again, and saving it again. It works the second time. Please check and tell me if it works.

Anyway, it is a bug and I thought it was already solved, it seems not…

7

tried but of no help … any solution.

8

You can follow that issue here

https://github.com/salesagility/SuiteCRM/issues/3703

let’s hope it gets fixed soon!