I have tried with various of the latest 10.X and 8.X versions and it works everywhere.
The problem must be in your instance.
. your SuiteCRM version
. Operating system
. php version
. web server
Have you changed something on your system lately? (for example SuiteCRM customisations, SuiteCRM upgrade, moved the crm instance to a different server or folder, Operating System upgrade, php upgrade, webserver upgrade, database upgrade, etc…)
Do you have permissions set correctly? If you don’t kno or you are just 99.9999% sure, please say so.
If you are on a Linux machine you can try the following:
. use: https://github.com/amariussi/chperms (follow the instructions)
. run chperms.php
. log into SuiteCRM as Admin
. go to Admin -> Repairs
. recommended: between each repair run the chperms.php script
. NOTE: whe you run Quick Repair and Rebuild, make sure you accept anything you may be prompted at the end of execution. Then run it again
. log out
. run chperms.php for the last time
. log back in
. Clear the browser cache (Ctrl+F5)
. try again
If your system is not on a Linux machine you can skip all the steps running chperms.php
Please report back.
PS: to upload files in the forum try to click in the diagonal between the buttons “Add File” and “Submit”.
I’ve had word from SalesAgility HQ and the issue appears to be with the config override. I assume this will be fixed in a future version but if anyone has the same issue then avoid using the config_override.php file.