Bounce email sending mail to sender instead of bounce handling account

SuiteCRM Forum - English Language
1

Hi All

I want to set up one email account such as unsubsribe@xyz.com as a bounce handling account

-tested campaign module but the bounce email is being sent to the sender

concern: bounce email is still not sent to unsubscribe@xyz.com

How to resolve it, Please help.

Thanks in Advance

2

Hello All,

can anyone guide for this

3

Is your issue the same as this?

4

Hi @pgr,

Yes similar to this

The bounce email mailto:unsubsribe@example.com is not receiving bounced emails instead it still sends to the sender.

How we can solve this?

5

That’s a PR, it already includes a fix. It looks simple enough to apply manually:

–> https://github.com/salesagility/SuiteCRM/pull/8864/files

You can also add your voice on that issue to say it matters to you.

6

Ok, I will check and let you know ,

Thanks for the help @pgr

7

Hi @pgr

Thanks for the solution. It worked perfectly well. :slight_smile:

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