blank new lead from lead form

💬 General Discussion
1

Hi.
I insert lead form on my site www.townsbuilders.com.
In form all fields required, but in crm new leads are empty.
http://joxi.ru/GrqMLVkTzXOwrz

My lead form:

2

Are users inputting the full data? There should be no issues if the fields match the fields within the CRM.

Have you customised the HTML?

3

Hi, Will.
This data from GA:
/test.php?entryPoint=WebToLeadCapture&last_name=&phone_mobile=&hidden=Посмотреть+готовые+дома&lead_source=Campaign&campaign_id=8797054e-8c36-5671-5e39-5572a5526bf3&redirect_url=http://www.townsbuilders.com/test.php&assigned_user_id=&req_id=last_name;&lead_source_description=&utm_medium_c=&utm_campaign_c=&utm_content_c=&utm_term_c=&client_id_address=91.217.2.236&dup_checked=1

In attach my index.html file

If you try to send yourself an empty claim - you could not, but sometimes they come (1-4 per day). I think that they are lost somewhere along the way records in the CRM

4

Will, user input data.

A lot of empty leads.
A lot of empty and I see that sometimes the data is transmitted only incompletely. Can pass either the name or the phone.
Just in the form of organized transfer of UTM tags. They very often are not passed, although the name and phone created in the CRM

5

May be…

6

Maybe it is because to make all the fields required in the form, you should populate the value of the hidden form field req_id with a semi colon separated list of all the fields you want to be required.

In your form there is only last_name:

Instead, you should have something like:

Furthermore, I think that you should include the following javascript files:
include/javascript/sugar_grp1.js
include/javascript/calendar.js

and add the validation script after the form:

";
7

In my webform:

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instead

	    <input id="req_id" type="hidden" name="req_id" value="last_name;" />

i should have
?

And my CRM generate in web_to_lead form
http://crm.everest-dom.com/cache/include/javascript/calendar.js?v=iFAS6DyXw9CzCK9NI2UQIA
but is 404 (not found).
if i try http://crm.everest-dom.com/include/javascript/calendar.js?v=iFAS6DyXw9CzCK9NI2UQIA is all right

My CRM generated a link to a calendar.js http://crm.everest-dom.com/cache/include/javascript/calendar.js?v=iFAS6DyXw9CzCK9NI2UQIA
but this path is not available (error 404).
if i try http://crm.everest-dom.com/include/javascript/calendar.js?v=iFAS6DyXw9CzCK9NI2UQIA is all right

Why do I need calendar.js and what is ?v=iFAS6DyXw9CzCK9NI2UQIA ?

8

[quote]i should have
?[/quote]
Yes if you want to implement client side validation and you have included the javascript files and kept the javascript code

[quote]My CRM generated a link to a calendar.js crm.everest-dom.com/cache/include/javascript/calendar.js?v=iFAS6DyXw9CzCK9NI2UQIA
but this path is not available (error 404).[/quote]
I think that this is a bug and I have added a comment in the forum mentioning the bug some time ago. Even Quick Repair and Rebuild doesn’t place calendar.js in the right cache folder so you have two alternatives:
. include the file from include/javascript/calendar.js
. or copy the file to cache/include/javascript/calendar.js (in this case you have to check that it isn’t removed when you rebuild and repair).

Probably you don’t need it in your form, but it may be needed in SugarCRM forms that have date input fields. I don’t know if it contains other things that are needed by other javascript so, since the form creation tool includes it I believe there is no harm in including it

This is created by the web-to-lead form builder of SuiteCRM.
I have done some research in the past on this and it’s not used inside the included javascript and nothing happens if you omit it or modify the value. I decided to leave it. Probably you are safe omitting it.