Assignment Workflow based in date/time

Hi, I need to create a workflow that assigns tasks/cases depending on which time of the day the record is created. So I need to assign to different groups depending if the record is created between “9am to 5pm” or “5pm to 9am” in our local time.

So I have tried to create 2 groups for each condition and I am trying/ to create the assignment workflow, but I can’t find a combination that would solve my problem. Is there a field or something that could help me set up this workflow?

Thanks!

Hi,

Currently, You are unable to create Workflow Conditions that check for specific Times/Dates (Such as 9am to 5pm)

However, a small workaround may be to create a Custom Dropdown field on the record to specify if it was created “Morning” or “Night”, or even to specify a list of times, and have the Workflow run off of the selected option on the Dropdown