Hi
If one selects in settings for AOP “Round Robin” Inactive/Terminated users are assigned the case.
Expected:
If “Round Robin” is selected ONLY active users are assigned cases.
Jobst
Hi
If one selects in settings for AOP “Round Robin” Inactive/Terminated users are assigned the case.
Expected:
If “Round Robin” is selected ONLY active users are assigned cases.
Jobst
thanks for highlighting this issue I have logged this issue here:-