AOP 7.8.3 Automatic Status Updates not working

📦 Install & Upgrade Help
21

Yeah, it looks like the same thing, parent_type is empty…

To file the bug on Github you go to https://github.com/salesagility/SuiteCRM/issues and log in (or create a user if you don’t have one - though if you have a Google login you can use it).

Then just click “New issue” and it has a template to help you put in everything.

22

Thanks. It’s a bug. They’ve rewritten some code in CaseUpdatesHook.php. You’ll find in line 299

if (!empty($case->id)) {

This has to be

if (empty($case->id)) {

Thanks so much for putting me in the right direction.