AOD - Not working

SuiteCRM Forum - English Language Developer Collaboration
#1

Hi,
I’m using SuiteCRM 7.1.2
AOD don’t seem to work, most times. I have the Optimise AOD Index and Perform Lucene Index enabled and cron.php running.
However using “standard search” I’m able to get items searched for specifically in Leads,Contacts,Notes and Tasks.
This is the output of AOD index

Total records 934898
Indexed records 74951
Unindexed records 859947
Failed records 0
Index file count 56

This cron job has been enabled and running for a week.

What am I missing here? Or is it that Zend_Search_Lucene only searches in documents?

Regards,
John

#2

Hi John,

Is there anything in common with the records that are not returned on search?

How are you searching for the record?

AOD will do a full text search of the CRM, so should search all records/data in the CRM(that are not deleted).

Thanks,

Will.

#3

Sorry, my bad.

[6867][1][FATAL] Job 8b05b74e-fac1-bbc6-e752-548eb9a2872c (Optimise AOD Index) failed in CRON run
[6867][1][INFO] Resolving job 8b05b74e-fac1-bbc6-e752-548eb9a2872c as failure: Unexpected failure, please check PHP logs and sugarcrm.log

[6931][1][FATAL] Job 17931033-8711-60dc-682a-548eb90ce903 (Perform Lucene Index) failed in CRON run
[6931][1][INFO] Resolving job 17931033-8711-60dc-682a-548eb90ce903 as failure: Unexpected failure, please check PHP logs and sugarcrm.log

Nothing in sugarcrm.log.

Now I’ve to debug why it failed.

#4

Hi John,

I presume you’ve run a Quick Repair & Rebuild and executed the changes.

Have you tried upgrading to 7.1.4? As I know this resolves some issues with AOD.

Thanks,

Will.

#5

Yup. The job actually runs…most times…then fails…
Guess upgrade to 7.1.4 is the only solution.
Thanx

#6

Hi John,

Did you get this issue resolved in the end? I’m having a similar issue with these 2 cron jobs failing, where others are running fine.

Thanks,

Yianni