Is there a way to raise a notification when a task becomes overdue?
I have tried using a workflow to the Alerts module, hoping that a notification would be sent to the “Notification Bell” header of SuiteCRM.
With regard to workflow, I think the Run - Always option runs on any interaction of the record / task. I guess to achieve a Task Overdue notification alert I would need the workflow to run on Scheduler?
Any advice appreciated.
Best Regards
Luke