After 7.1 Upgrade - Database failure. Please refer to sugarcrm.log for details.

Hello All,

When saving existing Opportunities users receive a redirect to https://SITENAME/index.php with error “Database failure. Please refer to sugarcrm.log for details.”. There is nothing logged in the standard sugarcrm.log. Below is the apache error log. Any assistance would be appreciated.

-Nate

[Fri Apr 04 14:03:39 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: name in /var/www/SITENAME/data/SugarBean.php on line 2048, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:39 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: type in /var/www/SITENAME/data/SugarBean.php on line 4416, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:39 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: type in /var/www/SITENAME/data/SugarBean.php on line 2355, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:39 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: name in /var/www/SITENAME/data/SugarBean.php on line 2048, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:39 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: type in /var/www/SITENAME/data/SugarBean.php on line 4416, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:39 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: type in /var/www/SITENAME/data/SugarBean.php on line 2355, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:39 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: type in /var/www/SITENAME/include/formbase.php on line 110, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:39 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: type in /var/www/SITENAME/data/SugarBean.php on line 1325, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:39 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: type in /var/www/SITENAME/data/SugarBean.php on line 1325, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:39 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: type in /var/www/SITENAME/data/SugarBean.php on line 2185, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:39 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: type in /var/www/SITENAME/data/SugarBean.php on line 1852, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:40 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: name in /var/www/SITENAME/include/database/DBManager.php on line 1929, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:40 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: name in /var/www/SITENAME/include/database/DBManager.php on line 1939, referer: https://SITENAME/index.php
[Fri Apr 04 14:03:40 2014] [error] [client CLIENTIPADDRESS] PHP Notice:  Undefined index: name in /var/www/SITENAME/include/database/DBManager.php on line 1966, referer: https://SITENAME/index.php

Just noticed 7.1.1 fixes this behavior. Sorry about that, haven’t been on the forum in a bit to see that the maintenance patch was released.

After 7.1.1 patch the issues persists.

This topic below fixed the issue for me. The new patch didn’t remove the unnecessary files.

#3686