Hello,
I’ve noticed today that when we attempt to export accounts, not all the selected records are exported. For example, we have 7834 total accounts and used the “select all (7834)” option to do the export. The resulting spreadsheet only contained 3946 records.
Could this be a bug in the software or something with PHP? Please advise, thanks.
do you get any errors in you php error log could be the php max execution time or memory limit
AND YOU DON’T HAVE TO PUT YOUR THREAD IN CAPITALS TO GET A REPLY B)
My apologies on the capitalization. I work at a truck dealership and the business system in use here requires the caps lock to be on. So sometimes I forget to turn it off.
In any case I checked the error log for apache and only found these two lines:
[Mon Dec 01 06:48:25.140122 2014] [mpm_prefork:notice] [pid 1457] AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4.5 configured -- resuming normal operations
[Mon Dec 01 06:48:25.140202 2014] [core:notice] [pid 1457] AH00094: Command line: '/usr/sbin/apache2'Also, I get no errors at all on the export action. Where else can I find php related errors?
check the php error log
Aaah, after restarting the web server I am now seeing errors. it’s strange that I couldn’t see it before. Anyway, here’s what I see after running the export:
[Wed Dec 03 17:17:50.256292 2014] [:error] [pid 11131] [client 50.202.25.186:65162] PHP Notice: Undefined variable: where in /var/www/html/suitecrm/include/export_utils.php on line 477, referer: http://centraltruckcenter.com/suitecrm/?action=ajaxui
[Wed Dec 03 17:17:50.256344 2014] [:error] [pid 11131] [client 50.202.25.186:65162] PHP Notice: Undefined variable: where in /var/www/html/suitecrm/include/export_utils.php on line 478, referer: http://centraltruckcenter.com/suitecrm/?action=ajaxui
[Wed Dec 03 17:17:53.603704 2014] [:error] [pid 11131] [client 50.202.25.186:65162] PHP Notice: Undefined index: members in /var/www/html/suitecrm/export.php on line 77, referer: http://centraltruckcenter.com/suitecrm/?action=ajaxui