I have a website and IT products development company. I am using CRM. Could you explain the use of Accounts, Contacts, Leads & Opportunities ? Who will be what?
Lets say I have got a call or email from a company, ABB. I am talking with them for a work proposal. What will be that company ABB?
Now that company agreed to work with my company. What will be that company then?
Any more information will be appreciated