The information about the suitecrm version in the About page is all gone after I did the update to 7.4. Now I can only see information about SugarCRM. See attached screenshot
I can see there is a problem with the upgrade. I am trying to execute the silentUpgrade script and it says success, but I think that some files might not be updated. I have correct permissions and group users. Any clues to what’s happening?
Thanks!
Hi,
I have done a bit more research on this and it seems I have a problem with the silentUpgrade. Here is the upgradeWizard.log:
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - *** SILENT UPGRADE INITIATED.
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - *** UpgradeWizard Upgraded
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - setting session variables...
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Wait Timeout before change ***** 28800
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Wait Timeout after change ***** 28800
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - validating manifest.php file
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - setting session variables...
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - file backup done.
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Starting file copy process...
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - File copy done.
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Starting post_install()...
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Entered post_install function.
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Upgrading the database from 6.5.20 to version
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Running SQL file cache/upgrades/temp/scripts/65x_to__mysql.sql
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - *** ERROR: Schema change script [cache/upgrades/temp/scripts/65x_to__mysql.sql] could not be found!
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Rebuilding JS Langauages
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Rebuilding Dashlets
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - At updateVersions()... updating config table and sugar_version.php.
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - *** ERROR: no sugar_version.php file location found! - cannot complete upgrade...
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Performing UWrebuild()...
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Registering rebuild record: DELETE FROM versions WHERE name='Rebuild Extensions'
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Rebuild done.
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Registering rebuild record in versions table: INSERT INTO versions (id, deleted, date_entered, date_modified, modified_user_id, created_by, name, file_version, db_version) VALUES ('f0a35a54-e391-63e0-3ee2-5641b0b407ce', '0', '2015-11-10 08:52:57', '2015-11-10 08:52:57', '1', '1', 'Rebuild Extensions', '4.0.0', '4.0.0')
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - UWrebuild() done.
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - begin check default permissions .
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - end check default permissions .
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - begin check logger settings .
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - begin check logger settings .
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - begin check lead conversion settings .
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - end check lead conversion settings .
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - begin check resource settings .
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - begin check resource settings .
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Set default_theme to Sugar
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Set default_max_tabs to 7
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Upgrade the sugar_version
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - post_install() done.
Tue, 10 Nov 2015 09:52:57 +0100 [UpgradeWizard] - Registering upgrade with UpgradeHistory
Tue, 10 Nov 2015 09:52:58 +0100 [UpgradeWizard] - **** Potential PHP generated error messages:
Tue, 10 Nov 2015 09:52:58 +0100 [UpgradeWizard] - setting session variables...
Tue, 10 Nov 2015 09:53:09 +0100 [UpgradeWizard] - Upgrading user preferences start .
Tue, 10 Nov 2015 09:53:09 +0100 [UpgradeWizard] - Upgrading user preferences finish .
Tue, 10 Nov 2015 09:53:09 +0100 [UpgradeWizard] - Call deleteCache
Tue, 10 Nov 2015 09:53:09 +0100 [UpgradeWizard] - About to repair the database.
Tue, 10 Nov 2015 09:53:10 +0100 [UpgradeWizard] - Running sql:/* Table : cases */
/*COLUMNS*/
/*MISMATCH WITH DATABASE - state - ROW [name] => 'state' [type] => 'varchar' [len] => '100' [default] => 'Open' */
/* VARDEF - state - ROW[name] => 'state' [vname] => 'LBL_STATE' [type] => 'varchar' [options] => 'case_status_dom' [len] => '100' [audited] => '1' [comment] => 'The state of the case (i.e. open/closed)' [default] => 'Open_New' [parentenum] => 'status' [merge_filter] => 'disabled' [massupdate] => '1' [comments] => 'The state of the case (i.e. open/closed)' [dbType] => 'enum' [required] => '' */
/* INDEXES */
ALTER TABLE cases modify COLUMN state varchar(100) DEFAULT 'Open_New' NULL
Tue, 10 Nov 2015 09:53:11 +0100 [UpgradeWizard] - database repaired
Tue, 10 Nov 2015 09:53:11 +0100 [UpgradeWizard] - Start rebuild relationships.
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - End rebuild relationships.
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - Begin merge_config_si_settings
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - Loading config.php file at (.//config.php) for merging.
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - config_si.php file at (./modules/UpgradeWizard/config_si.php) could not be found. Skip merging.
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - End merge_config_si_settings
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - Begin upgrade_connectors
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - End upgrade_connectors
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - Running UpgradeRemoval instance UpgradeRemoval65x
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - Files will be backed up to custom/backup
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Accounts/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/ACLActions/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Administration/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Bugs/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Calendar/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Calls/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Campaigns/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Cases/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Contacts/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Documents/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Emails/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/EmailTemplates/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Leads/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Meetings/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/ModuleBuilder/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Notes/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Opportunities/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Project/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/ProjectTask/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/ProspectLists/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Prospects/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Tasks/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Users/Ext/Language/ru_ru.lang.ext.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Administration/colourAdmin.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Administration/colourAdmin.tpl
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Accounts/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/ACLActions/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Administration/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Bugs/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Calendar/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Calls/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Campaigns/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Cases/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Contacts/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Documents/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Emails/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/EmailTemplates/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Leads/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Meetings/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/ModuleBuilder/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Notes/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Opportunities/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Project/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/ProjectTask/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/ProspectLists/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Prospects/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Tasks/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Users/Ext/Language/ru_ru.SecurityGroups.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Administration/Ext/Administration/colourAdmin.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Contacts/Ext/Vardefs/sugarfield_facebook_username_c.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/Opportunities/Ext/Vardefs/sugarfield_textarea_c.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/FP_events/Ext/Layoutdefs/_overrideFP_events_subpanel_fp_events_fp_expenses_1.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/modules/FP_events/Ext/Layoutdefs/fp_events_fp_expenses_1_FP_events.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/Extension/application/EXT/LogicHooks/SugarFTSHooks.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/themes/default/images/icon_Jjwg_Maps.gif
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/themes/default/images/icon_jjwg_Maps.gif
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/themes/default/images/icon_Jjwg_Maps.png
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/themes/default/images/icon_jjwg_Maps.png
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - mobile/js/quickcrm-utils.min.js
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - mobile/js/quickcrm-ce-3.0.0.min.js
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - mobile/js/quickcrm-ce-3.2.2.min.js
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/AOD_Index/Dashlets/AOD_IndexDashlet/AOD_IndexDashlet.meta.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/AOD_Index/Dashlets/AOD_IndexDashlet/AOD_IndexDashlet.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/AOD_IndexEvent/Dashlets/AOD_IndexEventDashlet/AOD_IndexEventDashlet.meta
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/AOD_IndexEvent/Dashlets/AOD_IndexEventDashlet/AOD_IndexEventDashlet.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/AOD_Index/metadata/studio.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/AOD_IndexEvent/metadata/studio.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/formatters/ext/rest/linkedin
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/formatters/ext/rest/linkedin/tpls
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/formatters/ext/rest/linkedin/tpls/default.tpl
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/formatters/ext/rest/linkedin/tpls/linkedin.gif
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/formatters/ext/rest/linkedin/linkedin.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/sources/ext/rest/linkedin
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/sources/ext/rest/linkedin/language
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/sources/ext/rest/linkedin/language/en_us.lang.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/sources/ext/rest/linkedin/language/es_es.lang.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/sources/ext/rest/linkedin/language/ru_ru.lang.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/sources/ext/rest/linkedin/config.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/sources/ext/rest/linkedin/linkedin.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/sources/ext/rest/linkedin/mapping.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Connectors/connectors/sources/ext/rest/linkedin/vardefs.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - themes/SuiteR/images/backtotop.png
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - themes/SuiteR/js/bootstrap.js
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - include/images/sugarcrm_login.png
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Home/About.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - custom/modules/Home/AboutSugar.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Documents/Popup.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Documents/Popup_picker.html
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - modules/Documents/Popup_picker.php
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - Skipping unsupported image file type (13) for file SugarPlanet.swf
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - Skipping unsupported image file type (17) for file sugar_icon.ico
Tue, 10 Nov 2015 09:53:13 +0100 [UpgradeWizard] - Skipping unsupported image file type (17) for file sugar_icon.ico
Tue, 10 Nov 2015 09:53:18 +0100 [UpgradeWizard] - Taking out the trash, unlinking temp files.
Tue, 10 Nov 2015 09:53:18 +0100 [UpgradeWizard] - at unlinkUWTempFiles()
Tue, 10 Nov 2015 09:53:18 +0100 [UpgradeWizard] - finished!
Tue, 10 Nov 2015 09:53:18 +0100 [UpgradeWizard] - Taking out the trash, done.
Tue, 10 Nov 2015 09:53:18 +0100 [UpgradeWizard] - **** Potential PHP generated error messages:
Tue, 10 Nov 2015 09:53:18 +0100 [UpgradeWizard] - ***** SilentUpgrade completed successfully.
Can someone help me to find where the error is and fix it? thanks!
Finally I’ve got the update via Admin UI Upgrade Wizard and everything seems to be working fine.
Thanks.