I have two problems with e-mails in SuiteCRM 7.10.10
I set up the (default) system outging email account, and tested it with “SEND TEST EMAIL”,
so I know it is working fine.
Then I created a workflow to send ana email when a lead record with a specific value in a field is saved.
The problem is that the workflow is executed, but the process audit for the record says “Failed”, that is,
the system cannot send the email.
So I looked at the logs, but there are no errors at all. So it is impossible to know what the problem is
on sending e-mails.
I also set up an incoming mail account, and then assigned it to my profile through the email settings in the profile.
I know it works because it succeded in downloading the emails from the account.
The problem is that I cannot send any email through the system, because when I compose it, the “from” field doesn’t show anything…
Again, in there error logs there is nothing.
Is there something I’m missing?